House of Color by Schwarzkopf Recenzje App

Basic app that hasn’t been working recently

This app hasn’t worked right since the latest update, every tone direction I choose is way off, like I choose chocolate on a level 5 base and I’m shown ashy shades with a -21. I also don’t see a use for this app, unless someone has no knowledge about hair coloring with schwartzgopf or the color wheel and even then, there’s not a whole lot you can do with formulas using the color wheel, like no option to cancel out unwanted undertones.

Generic at best

This app is not helpful at all. If you have been working as a colorist and have specific questions about formulation this app does not provide any help. It provides only basic information that you should already know and does not ask about specific undertones or desired levels and tones. Nothing. If you are just starting out and need help knowing where to start with your color service maybe this app will help. But besides that it is not helpful.

Cool idea executed poorly

Wish it would work but its glitchy and freezes

Log in screen is blank

The app is lovely and would be an amazing tool if Henkel managed the issues that people have obviously been having for over a year.

App keeps glitching!

As soon as I open the app it says ‘you do not have permission to perform this action’ and doesn’t let me do anything

A Worthless App That Doesn’t Work

This is a great concept to offer stylists but it unfortunately doesn’t work. If you try to use any of the features or even log in the app gives an error and flashes constantly freezing up the app! I’ve tried to delete it and download again and for months it’s the same thing! It’s Super Frustrating and worthless!

This App doesn’t work

The app never stop loading which means it can never be used

This is terrible

This app is unbearably frustrating, I keep getting an error message that flashes continuously on the screen while it keeps reloading making the entire app not useable, it seemed really cool with all the new options it had but I literally haven’t been able to try any of them, I’m deleting the app because at this point it’s wasted space on my phone that I can’t use. Would give 0 stars if it was possible, Please fix this Schwarzkopf, don’t disappoint me.

Super glitchy

I logged in with Facebook to the app and it keeps glitching saying I don’t have permission to view things I’ve deleted the app and reinstalled and it won’t let me create a different profile when I tried to the first time it said I already had one and when I tried to do the password recovery it said I had no record of an account

Used to love

This app was awesome until it started glitching. I can’t use it because it keeps trying to load as well as say that I don’t have permission to use this function.

Bugs make this unusable

This was great for about 2 minutes before bugs made it unusable. Now if I open the app I get an error message that repeatedly flashes on the screen and reloads over and over and the app can’t do anything anymore. I can’t even click on anything or close the error messages. If this bug was resolved I would give this 5 stars.

Glitching

It won’t let me do anything and is constantly glitching out.

Bad Advice!!

PLEASE have someone check the data for the Essensity Color line. The advice It’s giving is for the discontinued 1:2 mixing ratio, color to developer. There are going to be a lot of unhappy stylists and clients! That’s not very good for business.

Useless

Nothing more than basic info and color swatches that you can find online anyway. Limited natural color options and target colors don’t go higher than level 9. Amateur. Deleted the app, waste of time.

Update more frequently

The app works well but it needs to be updated more frequently. Often I find that there have been new products for colors introduced that are not in the apps formulary.

Disappointing

I was excited to use the app but it doesnt work! Ive restarted my phone and everything. Only the tutorials section works for me but the consultation, formula and product overview doesnt at all...please fix asap i would love to use this app if it worked.

So starter kit

This app is SO basic. There's no way to get to a color or level beyond the very basic, entry level colors. No info on toners. I'm so frustrated that our rep threw out our old hard copy of the color manual. That had so much more info. Even tho it was dated, it had so much more relevant info than this !*#%¥+€ app. I'm going to uninstall.

Doesn't work

I've redownloaded several times and it always just says "looking for product updates" and never gets past that. Ever since swz was bought their education/reachability is lacking at best- and this app is par for the course.

Cannot even access the app

Unfortunately I have not even been able to use the app. Just like the other reviewer, it always says "checking for product update"and will never let you move forward. This could be a really cool app. I hope this gets fixed!

Never works

I want to love this app! It sounds great in theory but has never worked once. Always says searching for product update

:-(

Have never been able to get this app to work.. Always says looking for product update...

Infinite load

Never loads. Too bad my salon is one of the top Schwarzkopf salons in the region. Would love to have as a reference tool

Finally works!

When I first downloaded this app it didn't work. I tried everything, deleting it, restarting my phone etc. I eventually forgot about it until now and saw that there had been an update. Did the update opened it back up said it had to download content again, after waiting almost a minute I tapped the screen thinking it wasn't going to work, and what do you know the app FINALLY works. I couldn't be more excited.

Doesn't work!!!!

Would love to see what this app can do if it would ever load from the beginning but it's been loading for over 24 hours from the main screen. Please fix since the advertisement of the app is so highly recommended by Schwarzkopf.

Please make this work!!!

Gets stuck "loading the product line." Please fix!!!

Doesn't Work!

Sounds like it could be a great app, but sadly it doesn't work. Can't get passed the "Initial Database Loading." Left the app open for a good ten minutes, even though the loading says it will only take a few seconds, and nothing happened. Just a continuous loading icon going round and round. Don't even bother downloading this app.

Disappointed

This app will not load. It keeps telling me it is loading the database. I tried resetting my phone, deleting and reinstalling but to no avail.

Won't work

I would love to use this app, but it keeps saying "connecting to database" and never opens. Deleting....😢

Something is wrong!

Absolutely love this app... when it works! So difficult to rely on because it only works every 3 times I use it. Really disappointing!

Colors do not match

On the new version my email and password do not work. I can not access my color for my clients. Totally messed up yet another day at the salon. Would be great but colors are not true to shade and I have had to redo several people since this is the only thing I have to use for a swatch resource reference. I have left several messages at the professional center, emails and Facebook messages to no avail. I went to the convention in Indianapolis, IN and lost the card with the info on it. Very frustrated and have to switch to another line since so close to holidays and have had response from the other companies with no hesitation.

ITWORKS!!!!

Finally after 2 weeks of trying to load the app, I set it on the counter to load, while I prepared dinner. When I went to grab my phone, after 15-20 minutes, it had loaded and was fully functional. Now the app itself is less than what I had expected.

It's Working!

I tried it despite the reviews and it loaded. I even checked the other functions. I like it so far.

Disappointed

Very disappointed in this app! I love this color line and was so excited to use it, but unfortunately it doesn't work very well.... It tells me that it's "Preparing Product Database" every time I open it! I've been trying to use it for months and nothing has been fixed!! :(

Still loading

I've downloaded this app multiple times and each time it loads and says " preparing product database". Seems to be a consistent issues. Hope they can fix this.

Not working

I used to use this app weekly but the last few months it hasn't opened up at all. I've deleted it and re downloaded it multiple times and still nothing. Very disappointing

Still does not work

Drains your phone too. Delete it from your phone until they make it work again. This is so disappointing.

Don't download

Hasn't ever worked. It's been months every now and again I delete and redownload still doesn't work

Thoroughly Disappointed

"Preparing Product Database" is all I've ever seen this app do. It doesn't work...AT ALL! I'd love to see this app up & running. What gives?!

No Bueno

I'd love to get to use this app on my iPad. I used it on my phone briefly, but deleted it because I use my iPad more at the salon. This app needs an update asap.

Get a clue !

Something really needs to be done to fix this app. I've been trying to open it for over 6 mos. when I go to open it it just keeps saying preparing data base. I'm a 100% Schwarzkopf gal and this is really disappointing.

Booooo 👎🏻

So lame, doesn't work

Disappointed

When I found out about this app I was so excited!! It's a wonderful concept.... If only it worked!! Not only does it take forever to 'load database' every time I try to enter a client I get knocked off? Make the corrections and it will be the best professional app ever!!

Not Working!

Duno what's up? Can you please fix it asap..

Not Working

I just downloaded this app earlier this morning and it's been "searching product database" for over 10 hours. I would really love to use this app and get a better understanding of the brand since I'm limited to using Schwarzkopf while I'm in school. Please fix this problem asap.

Is there anybody out there???

Just invested in $5000 on switching out to this color line and would love to see this app open.

So bummed!!

I used to love this app but it hasn't worked since I downloaded it on my new iPhone 6 plus! I'm so sad because I loved formulating with it. Please fix it!!!

What's going on???

I love this app SO MUCH but lately it hasn't been working.... All of my clients formulas are in this app, and now I can't get it to open! Not cool, please fix this ASAP. Getting me nervous over here.

Disappointed

"Preparing product database" with a loading screen is all this app will do on my phone.. Even after the update and restarting.. Bummer.

Disappointed.

I was really looking forward to using this app! I have the same problem that other reviews mentioned. It says "preparing product database" Seriously! How much work does it take to make a fully functioning app?!

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